Frequently asked questions
The things people ask us most before ordering a custom Discord bot.
Questions and answers
What platforms do you support?
We build custom bots for Discord. Every bot is tailored to your server — from moderation and leveling to full custom features built around what your community needs.
Do I need coding experience?
No. You describe what you want in the builder and choose modules from a list; a developer writes the code.
Can I talk to someone before I order?
Yes. Ask on the contact page and we reply within one business day. You can also describe your bot in the builder first; nothing is charged until you pay.
How much does a custom Discord bot cost?
You pay for the modules you choose plus a hosting plan. Every module and plan has its price on the pricing page, and the builder shows your exact total, in US dollars, before you pay.
How long does it take to get my bot?
Before you pay, the builder shows how many business days delivery takes. Once you order, your bot gets a specific delivery date, shown on its page in your account. A developer builds and tests every bot, so delivery is never immediate.
Who builds my bot?
A developer builds each bot by hand, to what you describe in the builder. Custom Bots is not a template gallery or an AI bot generator.
Do I need an account to start?
No. You can describe your bot and choose its modules without an account. You sign in with Discord or Google when you pay.
How do I pay?
By PayPal, at the end of the builder. Prices are in US dollars.
Do you host the bot for me?
Yes. Delivered bots run on a Custom Bots hosting plan, billed separately from the build, so you do not need a server of your own. If you would rather run it yourself, choose self-hosting in the builder and you get the bot with setup instructions.
How do I follow my order?
Every bot you order gets its own page in your account, showing which stage it is at — ordered, in development, testing or delivered — and its delivery date. You can message the team from that page.
What if I need a feature that is not listed?
Describe it under "Need something not listed?" in the builder. It is quoted separately after you order, and it is not part of the total you pay at checkout.
What happens if something is not right after delivery?
For a set period after delivery, anything the bot does that does not match what was agreed is fixed at no charge, and revision rounds are included. The pricing page shows the exact window.
How do I contact you?
Use the contact page, or message the team from your bot's page in your account. We reply within one business day.
Didn't see your question?
Answers are matched to what Custom Bots has already published, word for word. For anything about your own order, ask the team.
Still not answered? Get in touch — or see what happens after you order and what it costs.
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